Privacy Policy

Objective

This policy applies to all processing of personal data carried out by Joe Homebuyer Abilene and has the objective of informing the user regarding the way in which Joe Homebuyer Abilene carries out the processing of personal data (including details of the type of personal data collected and the purpose of processing) and regarding the rights of the user in relation to their personal data.

Contact

In case of having any questions about this Privacy Policy, the user can contact Joe Homebuyer Abilene through the following means: Joe Homebuyer Abilene | 318 Cedar St, Abilene, TX 79601 | Phone: (325) 238-7990 | Email: abilene@joehomebuyer.com The user may establish direct and effective communication with Joe Homebuyer Abilene by written communication sent to any of the indicated addresses or by sending an email to abilene@joehomebuyer.com. Trade name: Joe Homebuyer Abilene. Identity of the controller: Joe Homebuyer Abilene.

How Do We Collect Personal Data?

In compliance with current regulations on the protection of personal data — including the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), and the Connecticut Data Privacy Act (CTDPA) — Joe Homebuyer Abilene collects personal data when the user completes forms on our website, subscribes to our newsletter, answers a poll or web form, completes a printed form, or communicates by phone or email.

What Personal Data Do We Collect?

Joe Homebuyer Abilene collects information mainly through completing registration and contact forms on our website. The following data may be collected: full name, email address, phone number, property address, and any details voluntarily shared about your situation. Delivery of personal data is not mandatory unless specifically indicated as required for a service. The user declares and guarantees that all data provided is true and correct and undertakes to keep it updated.

What Do We Use Personal Data For?

The personal data requested from the user will be used to provide our service and fulfill requests, communicate about your property or our services, identify and authenticate users, personalize your experience, send marketing and promotional communications, conduct research and reporting, combine information in furtherance of these purposes, comply with legal obligations, and protect against illegal activities or fraud. Data will not be used for purposes incompatible with those above.

How Do We Use Your Information?

We use collected information for account and customer management, customer feedback collection, enforcement of terms and conditions, managing customer orders and support, targeted advertising, and site protection and dispute resolution. If we want to use your information for any other purpose, we will ask for your consent first. We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected.

Consent

By providing personal data to Joe Homebuyer Abilene, the user declares acceptance of its processing fully and without reservation. The user gives free, express, and informed consent to Joe Homebuyer Abilene's use of the data collected for the purposes indicated above. Processing is legitimized by the contracting of services or by the free, informed, and unambiguous consent confirmed by checking the consent box on our contact form.

How Long Do We Keep It?

Personal data will be kept for as long as the business relationship is in force and for as long as obligations, indemnities, or liabilities may arise under the business relationship or services provided, and/or as long as required by applicable law. You may request deletion at any time by contacting us directly.

Do We Disclose Data to Third Parties?

Joe Homebuyer Abilene will not transfer, sell, exchange, or communicate personal data to third parties without the user's consent, except for legal obligation or to provide services. We may share information with parent companies, affiliates, and related companies within the Joe Homebuyer organization. We may also transfer data in connection with Google Maps (maps on our site), YouTube (videos linked to our services), Facebook (advertising and social integration), and Instagram (social media links). We reserve the right to disclose information in cases of business transfer, legal compliance, protection of rights, public safety, or with your consent.

How Do We Ensure Data Security?

Joe Homebuyer Abilene adopts the necessary technical and organizational measures to ensure the security, integrity, and confidentiality of personal data in accordance with CCPA, VCDPA, CPA, and CTDPA. We do not guarantee absolute privacy, as the possibility that unauthorized third parties may gain access cannot be fully excluded. Joe Homebuyer Abilene is not responsible for loss or deletion of data by users or for damage caused by computer viruses.

What Rights Do I Have as a Data Owner?

The user may at any time exercise the rights of access, rectification, cancellation, opposition, limitation of processing, portability, and deletion of personal data under applicable law. These rights include the right to withdraw consent, object to processing, access and copy your data, seek rectification, restrict processing, request deletion, transfer your data to another controller, and lodge a complaint with the competent data protection authority. To exercise any of these rights, contact us at abilene@joehomebuyer.com or 318 Cedar St, Abilene, TX 79601, (325) 238-7990.

Children's Privacy

Joe Homebuyer Abilene does not knowingly collect personal information from children under the age of 13 without parental or guardian consent. If you are a parent or guardian and believe we have collected personal information from your child without appropriate consent, please contact us immediately and we will take prompt action.

Do We Use Cookies?

When you visit our website, Joe Homebuyer Abilene may store cookies or similar files on your computer to track advertising, collect site traffic data, and improve the user experience. You may delete cookies or prevent access through your browser settings at any time.

United States Residents — Specific Privacy Rights

You may opt out of promotional emails at any time by following the opt-out instructions in any email we send. Please allow up to 10 business days to process opt-out requests. Your personal information will be held only as long as necessary for the purpose for which it was originally collected and in accordance with applicable local law. Depending on your jurisdiction, you may have the right to request access to, deletion of, or correction of your personal information; opt out of the sale or sharing of your data; opt out of targeted advertising; limit use of sensitive personal information; and the right not to be discriminated against for exercising these rights.

California Residents

California Civil Code Section 1798.83 permits California residents to request, once per year and free of charge, information about categories of personal information disclosed to third parties for direct marketing purposes. Submit such requests to abilene@joehomebuyer.com or by mail to 318 Cedar St, Abilene, TX 79601.

Appeals

If we decline to take action regarding your request, we will inform you of our decision and reasoning. To appeal, email abilene@joehomebuyer.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken, including a written explanation of the reasons for the decision.

Links to Third-Party Sites

Our website may contain links to third-party websites whose privacy policies are separate from Joe Homebuyer Abilene. Joe Homebuyer Abilene is not responsible for the content, use, or activities of these linked sites.

Approval

Your use of our website constitutes your acknowledgment and approval of this Privacy Policy. The user also accepts this Privacy Policy by completing the contact or service request form on our website.

Modifications

This is the current version of the Joe Homebuyer Abilene Privacy Policy, updated March 2026. Joe Homebuyer Abilene may modify this Privacy Policy at any time without prior notice. Such modifications will be effective from their publication on the site. Users should review this page periodically to stay informed of any updates.